Role: ServiceNow SPM Developer

Desired Experience Range: 5-10 Years

Location: PAN INDIA

Job Description

Must Have Technical/Functional Skills

ServiceNow Development

ServiceNow Integrations

ServiceNow Certified ServiceNow Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Experience Required

Implementation of SPM Modules in ServiceNow for at least 1 program.

Implementation experience using Now Platform, Service Portal, Next UI Framework, Integration Hub

Experience in Web Services like SOAP and REST to link ServiceNow with existing tools in a network

Experience in building integration with SAP ECC 6 and S/4 Hana using Integration HUB spokes and BTP

Hands on experience on Flow Designer, UI Builder, Virtual Agent, Service Catalog / Record Producer, Flow Designer

Extensive experience in Integrating ServiceNow with other systems using custom developed & Integration Hub spokes

Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events

Good knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.

Implemented Access Control using ACL as well as Query Business Rules.

Implemented complex processes in ServiceNow using workflows and flow designer

Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.

Expertise in client and server side scripting using components such as Client Scripts, Business Rules, Script Includes

Configuration of alerts via e-mail and SMS services, to keep the users updated

Roles & Responsibilities

Requirement gathering

Designing & Implementing ServiceNow applications - Service Portals, Integration Hub/Custom Integrations

Creation of High level and Low-level designs

Helping development team during implementation, testing & roll out

Troubleshooting and fixing issues

Workflow Automation using workflow, Document Feeds, email, Scheduled Script Executions, and Events

Event Monitoring integration with ServiceNow

ServiceNow Client side and Service Side Scripting & Script include

Data importing using Import Sets (Data Source/Import Sets/Transform Maps)

ServiceNow Web Services integration

3rd party Integrations with ServiceNow

Knowledge on ServiceNow Automated test framework

Event Rule Configuration

ServiceNow Certified System Administration (CSA), Certified Application development (CAD)

Generic Managerial Skills

Good Communication and presentation skills, Client handling

Good at creating the required information for Reporting and Dashboards

ServiceNow SPM Developer