ServiceNow RPA Developer

Key Responsibilities:

• Bot Development: Design, develop, and implement RPA bots using ServiceNow's RPA Desktop Studio.

• Process Analysis: Work with stakeholders to analyze business processes and identify automation opportunities.

• Integration: Integrate RPA bots with various applications and systems to streamline workflows.

• Documentation: Create detailed documentation of RPA solutions, including process maps, technical designs, and user guides.

• Testing & Quality Assurance: Conduct thorough testing of RPA bots to ensure accuracy and reliability.

• Maintenance & Support: Provide ongoing maintenance and support for deployed RPA solutions, addressing any issues or enhancements.

• Collaboration: Work closely with cross-functional teams based out of India and US, including IT, business analysts, and project managers, to deliver successful RPA projects.

• Feedback & Improvement: Collaborate with other RPA developers across the organization to gather feedback and work towards addressing them to maximize the benefits of ServiceNow RPA offerings.

Required Qualifications and Skills:

• Bachelor's degree or higher in Mathematics, Computer Science, Engineering, or a related discipline

• 4-6 years of working experience in Technology Consulting, Software Support, or a related field

• 3+ years of working experience with designing and developing RPA bots using ServiceNow RPA hub

• Exposure to SAP and Web applications 

• Hands-on with at least one of the coding languages - C#, Java and .net VB

• Familiarity with programming (including scripting /coding using JavaScript), SQL and relational databases

• Develop detail As-Is Process Description - PDD (Process Description Document), Detail To Be Automated Process Description - SDD (Solution Design Document) 

• Proven track record of successfully delivering RPA projects from inception to deployment

• Strong understanding of RPA principles and best practices

• Work with business and technology teams and assess automation solution feasibility

• Experience with developing and maintain applications on ServiceNow Platform using tools like flow designer, app engine studio, etc will be a big plus

• Knowledge of Python, ML, tools/techniques will be preferred