ServiceNow Practice Leader @Bengaluru/Hyderabad/75L-80/Looking for immediate joiners

Experience: 1821 years (with 23 years as ServiceNow Practice Leader in IT services)

Role:

A dynamic leader to build, scale, and drive the ServiceNow practice globally. This role requires a proven track record in practice leadership, delivery excellence, and business growth across diverse geographies.

Key Responsibilities

Practice Leadership: Build and grow ServiceNow capability, solutions, and frameworks.

Business Growth: Own P&L, manage multiple accounts, drive client success, and create referenceable customers.

Delivery Excellence: Ensure high CSAT, operational efficiency, and innovative client outcomes.

Capability Building: Bridge skill gaps, develop expertise in new ServiceNow products, and create accelerators/thought leadership.

Sales Collaboration: Partner with sales for proactive propositions, presales support, and marketing initiatives.

Global Engagement: Manage stakeholders across US, Europe, UK, and APAC with strong communication and integrity.

Core Competencies

Practice Building & Capability Development

Solution Architecting & Thought Leadership

Business Pursuit & Client Relationship Management

Global Stakeholder Management