Servicenow Lead

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuhos long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuhos group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

Whats in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS: -

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services

Job Summary:

We are seeking a seasoned ServiceNow Developer with strong integration expertise to lead the design, development, and deployment of ServiceNow applications and integrations with thirdparty platforms. The ideal candidate will have deep technical knowledge of ServiceNow modules such as ITSM, ITOM, and custom applications, along with handson experience in REST/SOAP integrations, scripting, and workflow automation.

Key Responsibilities:

Design, develop, and maintain ServiceNow applications and integrations

Implement and manage REST and SOAP integrations with external systems (e.g., CMDB, HR, AD, monitoring tools)

Customize ServiceNow forms, workflows, client/server scripts, UI policies, and business rules

Develop integration solutions using IntegrationHub, MID Servers, web services, and custom APIs Collaborate with crossfunctional teams (security, infrastructure, operations) to gather requirements and deliver solutions

Ensure adherence to best practices in coding, system design, and security compliance

Participate in ServiceNow platform upgrades, patching, and release management Document solutions, including SOPs and technical design documents

Provide technical leadership and mentorship to junior developers

Required Skills & Qualifications:

710 years of experience in ServiceNow development and administration

Proven experience integrating ServiceNow with thirdparty tools and systems

Strong proficiency in JavaScript, Glide API, and ServiceNow scripting

Handson experience with IntegrationHub, MID Server, REST/SOAP APIs

Experience with ServiceNow modules such as ITSM, ITOM, CMDB, CSM, or HRSD

Deep understanding of the ServiceNow data model, ACLs, and platform architecture Experience working in Agile/Scrum environments

Experience with CMDB integrations (e.g., SCCM, SolarWinds, Qualys, or similar tools)

Familiarity with DevOps tools and CI/CD for ServiceNow

Exposure to ServiceNow App Engine and Scoped Applications

Knowledge of ServiceNow Governance, Risk & Compliance (GRC)

Strong stakeholder engagement and requirementgathering skills

Ability to work independently and in a teamoriented environment

Address: Mizuho Global Services India Private Limited, 16th Floor, Tower B, Brigade World Trade Centre, No.142, Rajiv Gandhi Salai, Chennai - 600096, Tamil Nadu, India.