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ServiceNow ITSM ITOM

TCS

4 - 10 years

Hyderabad

Posted: 09/02/2025

Job Description

Job Description
Location: Pan India
Primary Skills
1. Expertise in ITSM module implementation, build complex catalog forms,
2. Intense knowledge in scripting, script includes, Business Rules, Fix scripts and others. Is able to build own logic based on the requirement and design codes.
3. Develop, install and troubleshoot ServiceNow application.
4. Extensive expertise in integration. Integrate ServiceNow with third party applications.
5. Do the requirement gathering, analyze, make effort estimation and execution
6. Defect fixes, troubleshoot bugs and work on enhancements raised by customer
7. Perform code reviews to ensure the quality is met with regards to coding standards,  integration, extensibility, and security
8. Development of new request items in the catalog the creation of new task based workflows/flow designer
9. Excellent knowledge in javascript

• Experience across other products (ITOM) is highly desirable.
• This role will be responsible for assisting our business analyst with workshops to gather requirements, analyzing and recommending a solution, then writing the story(ies) to hand to the development team.
• Has solution architect experience who would need to work with customers. Can help customers to explore the platform product lines and design solutions to meet their business requirements.
• An individual that has a background specializing in the ITSM product line. Experience across other products (ITOM) is highly desirable.
• And also responsible for assisting business analyst with workshops to gather requirements, analyzing and recommending a solution, then writing the story(ies) to hand to the development team.

Location
Hyderabad
Job Function
TECHNOLOGY
Role
Consultant
Job Id
348805
Desired Skills
Service Now
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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