ServiceNow ITSM Developer
TCS
7 - 15 years
Chennai
Posted: 27/03/2025
Job Description
- Minimum 5 years in ServiceNow Development
- Must have hands-on experience on ServiceNow Integration
- Good experience on ServiceNow CMDB, SecOps, AIOPS, Change Management, Event Management, Now Assist, Catalog Management
- Should know ServiceNow Core concepts, client and server-side concepts
- ServiceNow CAD or CSA certified.
- Excellent communication Skills
- Must have Knowledge in ServiceNow ITIL module.
- Must know ServiceNow platform fundamentals like instance cloning, upgrade, transactions, plugins etc.
- Fine to work during US overlapping hours, (12PM IST to 10PM IST)
- Incident, Problem, Change, and Knowledge Management: Demonstrated expertise in handling incidents, problem, change, and knowledge management processes within the ServiceNow framework.
- Service Level Agreements (SLA): In-depth understanding of SLA concepts, types, and the ability to configure them effectively.
- Import Sets and Transform Map Scripts: Proficiency in utilizing import sets and transform map scripts for efficient data import and transformation.
- Client Scripts, UI Policy, UI Actions, and Data Policy: Well-versed in the implementation of client scripts, UI policies, UI actions, and data policies to enhance user interface functionality.
- Server-side Scripts: Experience with server-side scripts such as business rules and script include optimizing system performance and functionality.
- Service Catalogs, Workflows, and Flow Designer: Proven ability to design and implement service catalogs, workflows, and utilize the flow designer for process automation.
- Creation of reports and Dashboards.
- Rest and Soap Integration: Extensive knowledge of Rest and Soap integrations to connect ServiceNow with external systems seamlessly.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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