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ServiceNow ITSM Developer

Tata Consultancy Services

5 - 10 years

Hyderabad

Posted: 12/12/2025

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Job Description

Greetings from TCS Recruitment Team !


*Face to Face* For all those ServiceNow ITSM Developer Consultant Developer we are coming bigger with the plan of Walk In Drive on 22-Nov-2025 (Saturday) in Hyderabad Location .


It is a Face to Face interview planned to attract great Talents in ServiceNow ITSM Developer Consultant.

We believe that your skills and expertise are a better match for the skills we are looking for.

Skill: ServiceNow ITSM Developer Consultant (Face to Face)

Years of experience: 5 to 14 Years

Location: Hyderabad

Date: 22-Nov-2025 (Face to Face)

Drive Time: 9AM to 1:00 PM


Role Overview

We are seeking a skilled ServiceNow ITSM Developer to design, develop, and implement solutions on the ServiceNow platform, focusing on IT Service Management (ITSM) modules. The ideal candidate will have hands-on experience in ServiceNow configuration, scripting, and integrations.

Key Responsibilities

  • Design and develop ServiceNow applications and modules, primarily ITSM (Incident, Problem, Change, Request).
  • Configure workflows, business rules, UI policies, client scripts, and notifications .
  • Develop and maintain Service Catalog items and Request workflows .
  • Implement integrations with third-party systems using REST/SOAP APIs.
  • Perform customization and enhancements based on business requirements.
  • Ensure compliance with ServiceNow best practices and coding standards.
  • Troubleshoot and resolve platform issues and provide ongoing support.
  • Collaborate with stakeholders to gather requirements and deliver solutions.
  • Prepare technical documentation and participate in UAT and deployment .

Required Skills & Qualifications

  • Strong experience in ServiceNow development (ITSM modules).
  • Proficiency in JavaScript , Glide API , and ServiceNow scripting .
  • Hands-on experience with Service Catalog , Flow Designer , and IntegrationHub .
  • Knowledge of CMDB , Discovery , and Asset Management is a plus.
  • Familiarity with ServiceNow upgrades and instance management .
  • Excellent problem-solving and communication skills.

Preferred Qualifications

  • ServiceNow Certified System Administrator (CSA) .
  • ServiceNow Certified Application Developer (CAD) .
  • Experience with ITIL processes and frameworks.


Hyderabad - TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad,

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