Bengaluru, Chennai, Gurugram, Hyderabad, Mumbai, Noida, Pune
Posted: 23/08/2025
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your RoleDesign, develop, and implement ServiceNow ITSM modules: Incident, Problem, Change, Request, and Knowledge Management.Customize and configure workflows, business rules, UI actions, client scripts, and server-side scripts.Develop and maintain integrations with external systems using REST/SOAP APIs, IntegrationHub, and MID Server.Collaborate with stakeholders to gather requirements and deliver scalable solutions.Maintain and enhance CMDB, ensuring data accuracy and integrity.Your Profile 6 to 12 years of experience in enterprise IT environments, with a strong focus on ServiceNow ITSM development across various modules and systems.Customize workflows, business rules, UI policies, client scripts, and server-side scripts using JavaScript.Strong hands-on experience in ServiceNow ITSM module development and customization.Ability to design, configure, and implement ServiceNow solutions according to business needsKnowledge of integrations with other systems via REST/SOAP APIs.What will you love working at CapgeminiCapgemini gives opportunity to workk with latest ServiceNow tools and practices aligned with its roadmap for innovative, future-ready solutionsExposure to cross-functional teams including architects, business analysts, and client stakeholders.Opportunities to work on large-scale rollouts and multi-country implementations. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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