Servicenow ITOM

Skills : Servicenow ITOM

Experience : 5 - 16 yrs

Location : Mumbai / Pune / Chennai / Hyderabad / Bangalore / Kolkata / Delhi / Noida/ Coimbatore / Indore

Job Description :

ServiceNow ITOM Architect Should have relevant experience of 7+ years and 9 + years of Total experience.

As an ITOM Technical Architect focusing on ITOM development and configuration on ServiceNow platform this resource will deliver finalized ServiceNow Solutions utilizing the ServiceNow ITOM applications

ITOM Technical Architect is comfortable in Jason scripting and coding ITOM solutions, namely Event, Discovery, Service Mapping and Orchestration

Knowledgeable and familiar in the ServiceNow ITOM offerings and can lead a customer through knowledge and requirements discussions for implementing and deploying ServiceNow ITOM, including the following: Event Management, Discovery, CMDB, Orchestration, Service Mapping & Integrations

Code and Develop customized Patterns, Probes and Sensors for Discovery and Service Mapping.

Sound knowledge in CMDB and it operation management

Deliver technical workshops on ITOM: Event, Discovery, CMDB, Orchestration, Service Mapping, Cloud Management

Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping

Knowledge on identification , classification rule in CMDB

Knowledge over event and alert rule

Articulate the ServiceNow CMDB Classes for Asset and Configuration, their relationships and dependencies

Required Hands on experience with ServiceNow ITOM implementations

Required Knowledge of ServiceNow CMDB Architecture