Servicenow ITAM Expert
• 3+ years of ServiceNow relevant experience
• Creation of script based Assignment and Approval rule.
• Creation of Business Rule, UI Action by using Glide script.
• Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
• Creation of custom related list.
• Creation of Access Control List with the help of Scripting.
• Creation of Script based UI Policy and Client Script.
• Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
• Good Communication and presentation skills, Client handling.
• Java Scripting knowledge and hands on experience on it.
• Hands-on with ITIL Process implementation.
• Good at creating required information for Reporting and Dashboards
• Knowledge of ITIL methodologies and processes
• Experience on SAM / HAM modules