ServiceNow Integration / Migration- Pune

Job Title

ServiceNow Integration / Migration

Location

Pune

Job Type and Work Profile

Permanent Full Time | Work Profile- Hybrid

Years of Exp

7 to 10 Years

About the role

We are seeking for a skilled and experienced ServiceNow Integration / Migration specialist. The ideal candidate will have 7 to 10 years of experience in leveraging the ServiceNow ITSM, ITOM, other modules and possesses a deep understanding of Integration and migration techniques. This role involves collaborating with different engineering team stakeholders to ensure successful integration implementation, transitions, optimizing functionality and driving innovations.

Key Responsibilities, Requirements& Qualifications

Integration

• Design and implement integration solutions between ServiceNow and third-party platforms, ensuring compatibility and performance.
• Analyze client requirements to identify integration points and create detailed technical design documents.
• Develop custom APIs, workflows, and scripts to facilitate integrations.
• Collaborate with cross-functional teams for testing and debugging integration challenges.
• Continuously monitor integrations to ensure smooth data flow and resolve any disruptions.

Migration

• Plan migration strategies for transitioning data and configurations from legacy systems to ServiceNow.
• Conduct thorough assessments of existing systems and data structures to ensure data integrity during migration.
• Execute migrations, including data mapping, extraction, transformation, and loading (ETL) processes.
• Ensure minimal downtime and disruption during migration activities.
• Perform post-migration validation and testing to confirm accurate functionality and data fidelity.

Support and Maintenance

• Provide technical support and troubleshooting for integration and migration issues.
• Conduct training sessions for users and administrators to ensure familiarity with new systems and processes.
• Keep up-to-date with ServiceNow platform upgrades and apply best practices for maintenance.

Expertise & Skills required

• Extensive knowledge of ServiceNow platform capabilities, modules, and APIs.
• Proficiency in scripting languages such as JavaScript, Python, and PowerShell.
• Experience with integration tools like REST, SOAP, and ODBC.
• Experience and knowledge in TMF API framework
• Strong understanding of ETL processes and database management.
• Knowledge of ITSM frameworks and methodologies.
• Professional certification in ServiceNow is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication abilities to interact with technical and non-technical stakeholders.
• Ability to work in a team-oriented environment.

Immediate Joiners only