Role: ServiceNow HRSD Developer

Required Technical Skill Set ServiceNow, HRSD/ESC Modules, Java/Javascript

Desired Experience Range 4 to 15 Years

Location of Requirement Hyderabad

Desired Competencies (Technical/Behavioral Competency)

Must-Have

Technical Comptency

Experience in development and customizaton of the ServiceNow HR Service Delivery(Employee Service Management) applications, including:
HR Case Management
HR Knowledge Management
Employee Service Center (Portal)
Enterprise Onboarding and Transitions (Lifecycle Events)
Employee Document Management
Performance Analytics for HR
Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)
Integration experience with directories, such as Active Directory using methods such as LDAPs
Web Services,JDBC,SFTP integration experience
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards and HRSD processes
Knowledge of software development lifecycle (SDLC)

Behavioral competency

Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratevily
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have

Responsibility of / Expectations from the Role

Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements
Work in conjunction with ServiceNow Platform Administrator and ITSM developers
ServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of record
Assists with troubleshooting patch/release management focusing on HRSD
Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reports
Create, monitors, modifies, and publishes service catalog workflows with approvals
Work with HR team to design and create Employee Service Portal
Creates access control rules (ACLs) and validations in various workflows
Understand the given application requirements and capture User Stories
Understand and follow the Best Practices and Standards/Guidelines for development
Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories
Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria
Responsible for the code quality of assigned tasks
Perform Unit Testing and do documentation as required
Provide support to the users during the User Acceptance Testing
Provide required training to the HRSD fulfiller and Administration users on the user stories developed

ServiceNow HRSD Developer