Expert in Service Now ITSM, ESG, NowAssist and associated modules.
Knowledge on multi-technology application design best practices which enable them to act as trusted advisors to internal clients on optimal application designs
Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage
Ability to work with abstract concepts and have sound problem solving and analytical skills
Strong people interaction and collaboration capability
Deep technical understanding of development and platform engineering
Excellent client-centricity with the ability to focus on business outcomes
Highly Organized and planned individual
Self-starter and self-managed
Strategic ability to define the technical direction in the portfolio of products including technical strategies and plans and execution plans
Strong stakeholder and relationship management
Excellent communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients
Ability to demonstrate impeccable attention to detail and work well within a team environment
Good knowledge of project management principles, SCRUM, KANBAN to ensure that projects with clients are executed accordingly
Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools

ServiceNow Engineer