ServiceNow Developer-ITSM

Cognizant

5 - 10 years

Hyderabad

Posted: 29/11/2024

Job Description

Role- ServiceNow Developer

Experience- 8 to 12 years

Location- PAN India

Overview

The ServiceNow Developer is required for key role within Cognizant Corporate IT, working with Now platform to develop apps for internal Corporate functions, developing functionality, workflows and integrations, as part of a large backlog of ServiceNow apps.

Responsible for delivering ServiceNow solutions while working with our solution architects, business analysts, functional consultants, technical architects, and partner technical teams.

Responsibilities

• Working with Business Analyst or business SME’s to support requirements gathering, refinement and grooming, before build out of core ServiceNow functionality

• Work closely with other team members in an agile/ sprint approach

• Work with solution architect to design appropriate ServiceNow solutions

• Perform configuration level tasks to meet business requirements (process flows, field setups, page layouts, role/profile changes, etc.)

• Follow agile software development life cycle methodology to include development based on business requirements, testing, and change documentation to meet change control requirements

• Work with the BAs, technical & other developers and teams around solutions technologies such as JavaScript, .Net, HTML, and ServiceNow API’s

• Directly engage with the end users on requirements and offer technical direction as requested by the functional consultants.

• Provide sprint demos of development work

• Work with requirements and solutions using BPML

• Complete timely reporting, KPIs, dashboards, project plans, and project documentation

• Develop strong relationships with project teams

Basic Qualifications

• Preferable: 1+ years of technical experience in ServiceNow implementation, optimization and/or customization

• 5+ years of total IT experience

Preferred Qualifications/ experience

• Knowledge of HR function, processes, and best practices

• Experience with the ServiceNow HR Now platform / ITSM solution

• Experience of using documentation of requirements and solutions using process flow diagrams

• ServiceNow certification"

About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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