Servicenow Developer

Infosys

5 - 10 years

Pune

Posted: 29/06/2025

Job Description

Responsibilities

1. Knowledge/Experience of working on different Servicenow modules like ITSM (IT service management), TSOM (Telecommunications Service Operations Management), FSM (Field Service Management), CMDB (Configuration Management Database), Inventory, ITOM (Enterprise IT Operations Management), TSM (Telecommunications Service Management), OMT (Order Management), TNI (Telecommunications Network Inventory) etc. 2. Good knowledge/experience of Products & Service Catalog, Client Scripts, Service Side scripting, Business Rules and other ServiceNow scripting capabilities. 3. Configuration/Customization/Implementation of the ServiceNow system followed by efficient integration using workflows. 4. Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc. 5. Deep understanding of ServiceNow data model and structures, proposing and enforcing coding standards. 6. Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools.

Technical Requirements

ServiceNow_ITSM_TSOM _FSM_CMDB_ITOM_TSM_OMT_TNI

Preferred Skills

Technology->Infra_ToolAdministration-ITSM->ServiceNow

Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM

Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Additional Responsibilities

Location - Across all Infosys DCs

Educational Requirements

Bachelor of Engineering,BTech,BCA,Master Of Engineering,MTech,MCA

About Company

Infosys is a global leader in next-generation digital services and consulting, headquartered in Bangalore, India. Founded in 1981, the company provides IT services, business consulting, and outsourcing solutions to clients across more than 50 countries. Infosys is known for its strong emphasis on innovation, enterprise transformation, and sustainability, and has been instrumental in driving large-scale digital transformation for some of the world’s leading organizations. With a robust portfolio that spans cloud computing, artificial intelligence, cybersecurity, and enterprise solutions, Infosys continues to be a trusted technology partner for businesses navigating the digital age.