ServiceNow Consultant
Aelum Consulting - ServiceNow Premier Partner
5 - 10 years
Noida
Posted: 30/12/2025
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Job Description
Role Overview
We are seeking a ServiceNow Consultant to design, configure, and implement ServiceNow solutions aligned with business requirements. The role involves working closely with clients, developers, and internal teams to deliver high-quality ServiceNow implementations and enhancements.
Key Responsibilities
- Implement and configure ServiceNow modules based on business requirements
- Work with stakeholders to gather, analyse, and document functional requirements
- Configure workflows, business rules, client scripts, UI policies, and notifications
- Support ServiceNow integrations with third-party tools and systems
- Participate in system testing, UAT, and production deployments
- Provide post-implementation support and enhancements
- Ensure solutions follow ServiceNow best practices and governance standards
- Prepare technical and functional documentation
Required Skills & Experience
- 36 years of hands-on experience with ServiceNow platform
- Experience in one or more modules: ITSM, ITOM, HRSD, CSM, SecOps, GRC, Asset Management
- Strong understanding of ServiceNow configuration and customisation
- Experience with JavaScript and ServiceNow scripting
- Familiarity with ServiceNow integrations (REST, SOAP, MID Server)
- Experience working in a client-facing or consulting role
Mandatory Skills
- ServiceNow certifications (CSA, CIS)
- Experience with Service Portal or Workspaces
- Exposure to Agile / Scrum delivery models
- Experience in IT services or enterprise environments
- Passport
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