ServiceNow CMDB Developer

About

Accelyst is an innovative AI consultancy that leverages a unique catalog of industry-specific AI agents and leading-edge platforms to deliver secure, scalable, and ROI-optimized solutions. We combine deep industry knowledge with advanced technical expertise to rapidly deploy AI-driven capabilities that augment and automate workflows for employees, customers, prospects, and investors.

Why Accelyst?

Join Accelyst to be part of a dynamic team that leverages AI-driven technology to make a positive impact. Our leadership, with Big Four Consulting experience, fosters a nimble, client-focused environment, minimizing bureaucracy to enhance delivery and professional growth. Youll work on complex AI-powered products that challenge and inspire, while benefiting from our profit-sharing model that reflects our commitment to respect, ownership, and integrity.

Job Description:

We are seeking an experienced ServiceNow CMDB Developer with strong expertise in CMDB design, implementation, and data management to join our team.

Key Responsibilities:

• Design, develop, and maintain ServiceNow CMDB architecture and data models.
• Implement and optimize Discovery, Service Mapping, and integrations.
• Ensure CMDB data accuracy, governance, and compliance with best practices.
• Support requirement gathering, solution design, and technical discussions.
• Perform root cause analysis and resolve CMDB-related issues in production.
• Support platform upgrades, patching, and continuous improvement initiatives.

Minimum Qualifications:

• 4+ years of hands-on experience in ServiceNow CMDB development.
• Strong expertise in CMDB, CSDM, Discovery, and Service Mapping.
• Experience with integrations (REST/SOAP, MID Server, third-party tools).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Good to Have:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist CMDB (CIS-CMDB)
• Experience in BFSI, Healthcare, or other regulated industries.
• Exposure to ITSM, SecOps, or Vulnerability Response (VR).
• Experience working in Agile / SAFe environments.