ServiceNow Architect
TCS
12 - 15 years
Bengaluru
Posted: 29/10/2025
Job Description
Role; ServiceNow Architect
Location:- PAN India
Experience as a Senior Technical Lead / Architect / Consultant
Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
Experienced in leading at least 3 or more Transformation Implementation projects in ITSM /ITOM /ITAM / Integrations area and complete Implementation lifecycle for ServiceNow.
Experience in ServiceNow custom application design and development
Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions.
Experienced in leading at least five end to end Implementation projects in ITSM/ITOM/ ITAM [HAM, SAM] and CMDB.
Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations
Mentor and share technical knowledge/guidance to team.
Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements.
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
Maintains and reviews license Data in ServiceNow and proactively reports on the compliance slippage.
Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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