SERVICENOW ARCHITECT

Dear Candidate,

Greetings from TATA CONSULTANCY SERVICES LIMITED!!!

Thank you for exploring career opportunities with Asia's largest IT company.

Exciting # Job Opportunities for # Experienced Professionals

TCS IS HIRING FOR SERVICENOW SOLUTION ARCHITECT

Role: ARCHITECT/SENIOR LEAD

Desired Experience Range: 6-12

Mode of Interview: ONLINE

Location: PAN INDIA

Technical Competency

• Experience as a Senior Technical Lead / Architect / Consultant
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experienced in leading at least 3 or more Transformation Implementation projects in ITSM /ITOM /ITAM / Integrations area and complete Implementation lifecycle for ServiceNow.
• Experience in ServiceNow custom application design and development
• Expertise ServiceNow deployments, integration with other third-party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experience in IT Asset Management Lifecycle and ServiceNow HAM Pro features and functions.
• Experienced in leading at least five end to end Implementation projects in ITSM/ITOM/ ITAM (HAM, SAM) and CMDB.
• Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations, and Implementations
• Mentor and share technical knowledge/guidance to team.
• Design technical solutions and best practices guidance based on customer requirements and convert to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
• Maintains and reviews license Data in ServiceNow and proactively reports on the compliance slippage.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist in ITSM / HAM / SAM / Discovery and ITIL V3 foundation.

Good-to-Have

• CTA certification
• Evaluate the tool stability and performance and provide recommendations
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives).
• Review and do proactive analyze and resolve application issues as needed.
• Define and document best practices and strategies regarding application deployment and infrastructure maintenance
• Knowledge on new ServiceNow modules (HRSD, SecOps, GRC, ITBM, Etc..)