Servicenow Admin

GS Lab & GAVS

6 - 9 years

Chennai

Posted: 14/07/2025

Job Description

**Key Responsibilities**

  • Develop and customize modules: Incident, Problem, Change, Request, and Knowledge Management
  • Configure UI policies, workflows, client scripts, and business rules
  • Integrate with external systems (LDAP, SSO, monitoring tools)
  • Collaborate with stakeholders to capture service management needs and translate them into platform capabilities
  • Manage asset lifecycle across hardware and software portfolios
  • Implement and maintain SAM Pro and HAM Pro modules
  • Normalize and reconcile discovery data in CMDB
  • Ensure compliance through license tracking and vendor collaboration
  • Deploy ITOM modules: Discovery, Service Mapping, Event Management, Orchestration
  • Configure MID Servers and CMDB data models
  • Build automation workflows and monitor system health
  • Integrate cloud platforms like AWS, Azure, GCP

About Company

GS Lab and GAVS have merged to offer end-to-end digital transformation and IT services. Their combined expertise spans AI/ML, cloud modernization, infrastructure management, and cybersecurity. They serve clients in healthcare, BFSI, and enterprise IT.

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