Service Solution Architect

Job Description

* To attend meetings with potential customers to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution.

* Create solutions around services related to Oracle products including cloud technologies.

* Provide technical solutions in a professional manner and to agreed timeframes

* Create and confidently deliver technical presentations internally and externally.

* Make presentations to C-Level executives on Oracle services, key benefits and differentiators

* Working with the sales team to determine solutions to customers’ problems and supporting the sales team to present proposals to customers.

* Conduct Sales enablement sessions on Oracle products and services.

* Work with Product Management to feedback on issues with current services and provide input around new services.

* Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities

* Build relationships with customers and proactively seek new sales opportunities by developing new relationships with prospective customers.

* Able to understand business drivers and risks involved to the customer and to Oracle

* Sell technical solutions to the customer with professionalism and enthusiasm

* Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s

* To structure and produce compelling sales proposals and technical documentation outlining the service differentiation, business benefits to Oracle’s customers

* Ability to demonstrate solutions related to Oracle products and technologies effectively to audiences of varied technical knowledge.

* Ability to align solutions with business outcomes within public sector organizations 

Critical Competencies/Preferred Qualifications:

* 15+ years of work experience on Oracle technologies.

* 7+ years of experience as a pre-sales consultant or solution architect.

* Extensive experience working in an IT services organization with good knowledge of ITIL processes

* Should be willing to travel within India.

* Candidate should have strong client facing experience.

*Good understanding of operational and compliance processes within public sector entities.

Skills Requirement

* Candidate should have extensive experience working with public sector organisations in India as a solution lead or a solution architect/pre-sales consultant within an IT Services company with expertise in public sector  

* Should have in-depth knowledge of Oracle Technologies (Database, WebLogic, Golden Gate, Oracle Identity Management, Exadata) and Oracle Cloud Infrastructure. Experience with Open Source technologies is an added advantage.

* Experience working on complex solutions related to managed services and good knowledge of ITIL processes

* Should be able to showcase and discuss a range of Customer solution designs internally within Oracle and externally to customers

* Experience  gathering customer requirements, solution building and the ability to replicate solutions across customers

* Should be able understand functional and business process issues within Oracle SaaS and/or on-premise applications and communicate with business users

* Should possess strong relationship building skills

* Ability to write detailed services scope statement, perform effort estimation and create customer proposals

* Should be able to present and articulate value proposition of solutions to customer’s IT and Business teams.

* Ability to work in a fast paced environment and prioritise work accordingly

* Project Management experience will be an added advantage