Service Sales Manager II

About the role

We are seeking a dynamic and results-driven Service Sales Manager to join our team. This role is responsible for driving sales and revenue growth through the promotion and selling of our comprehensive technology services to new clients within GCC segments– thus this is a pure HUNTER Role. You will play a key role in understanding client needs and offering solutions that align with our services portfolio.

Key Responsibilities:

• Sales Strategy & Execution:
• Identify and target potential clients within key industries, including [GCCs across ISVs, BFSI, Retail, Consumer Goods, Manufacturing].
• Identify and focus on the new GCCs getting setup in India
• Build and maintain a robust sales pipeline through proactive lead generation and qualification.
• Conduct thorough needs assessments to offer tailored technology solutions that meet client requirements.
• Drive sales from initial contact to closing, including contract negotiations and pricing discussions.
• Client Relationship Management:
• Once a logo is closed, continue with managing the account till critical mass is attained in the account. Post that Account Manager will take over.
• Cultivate and maintain strong relationships with clients, providing ongoing support and service.
• Act as the primary point of contact for clients, ensuring customer satisfaction and fostering long-term partnerships.
• Develop and deliver compelling presentations and proposals to potential clients.
• Market Research & Insights:
• Laser sharp focus on the developments taking place within GCCs
• Stay up to date with the latest technology trends and industry developments to effectively communicate value propositions.
• Analyze competitor offerings and market conditions to adapt sales strategies accordingly.
• Represent the company at relevant technology conferences and exhibitions/events to promote solution/services and company
• Collaboration & Teamwork:
• Work closely with internal teams such as technical experts, marketing, and customer support to ensure a seamless sales process.
• Collaborate with other sales teams to share best practices, strategies, and insights.
• Sales Reporting & Documentation:
• Maintain accurate records of sales activities, opportunities, and progress in CRM systems.
• Provide regular updates on sales performance, forecasts, and pipeline management.

Desired Qualification & Experience: 

·       Bachelor's Degree / Master’s Degree in Finance / Computer Science / Information Technology / Business Administration, with minimum 10 years of technology-related sales

·       Proven experience in frontline sales within the technology services industry (IT, cloud, data, software, etc.)

·       Experience in Selling to Site Leaders, Centre Heads, Functional Heads within GCCs across both business & IT & proven ability to sell software services, application development, analytics & cloud services / solutions and sound understanding of computing, programming and software engineering

·       Technology Services & Solution selling experience within GCC segment including good understanding of Bangalore, Chennai markets

·       Excellent communication, negotiation, and presentation skills.

·       Self-motivated with the ability to work independently and as part of a team.

·       Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

·       Familiarity with CRM software (e.g., Salesforce, Dynamics) and other sales tools.

·       Ability to interface with both internal team members and external customers as part of solutions-based sales approach