Service Partner Manager

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary & Key Areas of Responsibility:

• Drive the development of alliance strategy to meet program needs; Offer definition through the release process leveraging insight and guidance from key stakeholders (Sales, Solutions Management, Regional Deployment team etc)
• Identify key partners, alliances, integrators and acquisition targets to grow within our current markets
• Creates and executes overall marketing plan including marketing opportunity, market segmentation, value prop, target customer profile, and field- readiness plan as it relates to alliance partners
• Acts as key interface between alliances, strategic sourcing/commodity manager, sales, and Program Mgmt
• Drives contract negotiation, including forming and leading teams of SME’s for input into alliance scope, execution strategy
• Tracks mutual goals related to sales, training, certifications, SLA’s and so forth
• Manages quarterly and/or annual ongoing executive meetings to ensure joint partnering success over time
• Coordinates training, marketing, joint business development, activities between NCR and partner
• Manages ongoing lifecycle activities such as notifications for EOL, EOSL, new program release
• Seeks to establish/enable joint areas of mutual growth between partners and NCR to foster relationships built on mutual success, rather than supplier based traditional management methodologies.

Basic Qualifications

• Bachelor’s Degree 7-12 years of marketing, alliance management, sales or related experience
• Demonstrate strong ability to build relationships with internal and external stakeholders/customers
• Strong marketing segmentation and analysis experience
• Skills Deliver accurate and in-depth assessment of market situation, requirements and opportunities Winning attitude,

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.