Service Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank
1 - 2 years
Gurugram
Posted: 12/6/2024
Job Description
| KRAs: | |
| |
| |
| |
| |
| Redress customer needs pertaining to cash, DDs, cheque deposits, general information. | |
| Speed and accuracy of transaction. | |
| Exploitation of other business opportunities sensed. | |
| Providing quality of experience that will ensure retention and positive word-of-mouth. | |
| EXPERIENCE, QUALIFICATIONS & QUALITITIES | |
| Experience of 1-2 years only. The experience should have been in the front-office of banks. | |
| Graduate. | |
| Well groomed and presentable. | |
| Bilingual proficiency: English and local language | |
| Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. | |
| Computer proficiency a must. | |
| AGE: 22-25 years | |
| OTHERS: | |
| Reporting to: Service Manager / Branch Manager (depending on size of branch) | |
| TARGET: | |
| ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange | |
| THE ROLE (bold): | |
| REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS | |
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).