Service Now Security Operations

Skill- Service Now Security Operations

Location- Hyderabad/Mumbai

Exp- 6 Yr++

Technical Competency

1. Security Operations Suite Expertise Security Incident Response (SIR): Implementing workflows for detecting, analyzing, and resolving security incidents. ServiceNow Vulnerability Response (VR): Automating vulnerability identification, prioritization, and remediation. global knowledge Threat Intelligence: Integrating threat feeds and correlating indicators of compromise (IOCs). Configuration Compliance: Monitoring and enforcing security configurations across systems. ServiceNow

2. Platform & Development Skills JavaScript & Glide APIs: Writing business rules, script includes, and client scripts for SecOps automation. Flow Designer: Building workflows for incident triage, escalation, and remediation. Security Incident Workspace: Customizing dashboards and response playbooks.

3. Integration & Automation Third-Party Integrations: SIEM tools (Splunk, Q Radar) Threat intelligence platforms (Anomaly, Recorded Future) Vulnerability scanners (Qualys, Tenable, Rapid7) Scripted REST APIs: For bidirectional data exchange with external security tools. Security Orchestration: Automating repetitive tasks like ticket creation, enrichment, and resolution.

4. AI & Now Assist Capabilities Now Assist for SIR and VR: AI-powered incident summarization Automated enrichment and resolution suggestions Natural language-based workflow generation ServiceNow

5. Data & Reporting Performance Analytics: Building dashboards for MTTR, incident trends, and vulnerability KPIs. Security Posture Dashboards: Visualizing risk exposure and compliance status.

6. Governance & Compliance Access Control Lists (ACLs): Securing sensitive security data and workflows. Audit Trails & Evidence Collection: Supporting regulatory compliance (e.g., GDPR, HIPAA). SBOM (Software Bill of Materials): Managing software component visibility and risk. servicenow

7. Training & Certification Security Operations Fundamentals Certified Implementation Specialist Security Incident Response Certified Implementation Specialist Vulnerability Response Bootcamps for Threat Intelligence, MSIM, and Configuration Compliance Behavioral competency Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratively Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have ITIL V3/V4 foundation certification CAD, CSA, Implementation Specialist ITSM.