Service Now Admin
TCS
7 - 15 years
Bengaluru
Posted: 15/11/2025
Job Description
Required Technical Skillset:
· Understand / Basic know-how of ITIL Process.
· Understand and Perform Client / Server level scripting.
· Able to demonstrate use cases of successful automation.
· Understand end to end knowhow of Service Now eBonding.
· Able to demonstrate use of Service Now Visualization and dashboard creation.
· Understand end to end Incident Management, Change Management, Problem Management life cycles.
· Able to work with the larger program team to building catalogs, improve CMDB, UI Experience enhancements.
- Able to demonstrate use cases of any third party API integration with Service Now
Role description:
· Able to have a wide breadth of Service Now platform knowledge to resolve technical issues.
· Collaborate with business users to understand and translate business requirements into functional and non-functional technical requirements.
· Understand the latest emerging technologies within Service Now platform and able to perform the enhancements to the business.
· Able to Assist and perform training of Service Now operations to business users.
· Able to demonstrate experience with scripting and coding.
· Understanding of end of end Service Now Platform versions and changes including the latest released Washington DC and Vancouver.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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