Service Management Practitioner
Accenture
3 - 5 years
Mumbai
Posted: 02/12/2024
Job Description
Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda.
Must have skills : Infrastructure Service Management
Good to have skills : ServiceNow IT Service Management
Minimum 3 year(s) of experience is required
Educational Qualification : Min 15 years of fulltime education
Summary: As an Infrastructure Service Management Practitioner, you will be responsible for supporting the delivery of programs, projects, or managed services. Your typical day will involve coordinating projects through contract management and shared service coordination, developing and maintaining relationships with key stakeholders and sponsors, and ensuring high levels of commitment to enable strategic agenda. Roles & Responsibilities: - Coordinate the delivery of programs, projects, or managed services related to Infrastructure Service Management. - Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. - Support the delivery of programs, projects, or managed services through contract management and shared service coordination. - Ensure compliance with service management policies, procedures, and standards. Professional & Technical Skills: - Must To Have Skills: Strong understanding of Infrastructure Service Management. - Good To Have Skills: Experience with ServiceNow IT Service Management. - Experience in coordinating the delivery of programs, projects, or managed services related to Infrastructure Service Management. - Ability to develop and maintain relationships with key stakeholders and sponsors. - Knowledge of contract management and shared service coordination. - Familiarity with service management policies, procedures, and standards. Additional Information: - The candidate should have a minimum of 3 years of experience in Infrastructure Service Management. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Mumbai office.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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