Service Management Lead
Accenture
3 - 5 years
Bengaluru
Posted: 3/27/2025
Job Description
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Ansible on Microsoft Azure
Good to have skills : DevOps, DevOps Architecture
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. You will be responsible for overseeing the successful execution of service management initiatives and ensuring alignment with organizational goals. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Lead the delivery of programs, projects, or managed services. - Coordinate projects through contract management and shared service coordination. - Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. - Provide strategic direction and guidance to the service management team. - Ensure the successful execution of service management initiatives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Ansible on Microsoft Azure. - Good To Have Skills: Experience with DevOps, DevOps Architecture. - Strong understanding of cloud computing principles and practices. - Experience in implementing automation solutions using Ansible on Microsoft Azure. - Knowledge of IT service management frameworks such as ITIL. - Ability to analyze and optimize service delivery processes. Additional Information: - The candidate should have a minimum of 3 years of experience in Ansible on Microsoft Azure. - This position is based at our Bengaluru office. - A 15 years full-time education is required.15 years full time education
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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