Service Management CMDB
TCS
6 - 10 years
Bengaluru
Posted: 15/11/2025
Job Description
- Process Ownership: Develop, implement, and maintain CMDB processes, policies, and procedures in alignment with ITIL best practices.
- Data Integrity & Quality: Ensure accuracy, completeness, and consistency of configuration item data within the CMDB.
- Governance & Compliance: Enforce CMDB governance policies, conduct regular audits, and ensure compliance with regulatory and organizational standards.
- Collaboration: Work closely with IT teams (Service Desk, Incident, Change, and Problem Management) to support configuration management activities and resolve data issues.
- Strong knowledge of ITIL framework, especially Configuration Management and Service Asset Management.
- Experience with CMDB tools (e.g., ServiceNow, BMC Remedy, etc.).
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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