Service Management (CMDB)
Tata Consultancy Services
5 - 10 years
Bengaluru
Posted: 10/12/2025
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Job Description
Roll -Service Management CMDB
Experience - 6 to 10 Years.
Location -Bangalore.
- Process Ownership: Develop, implement, and maintain CMDB processes, policies, and procedures in alignment with ITIL best practices.
- Data Integrity & Quality: Ensure accuracy, completeness, and consistency of configuration item data within the CMDB.
- Governance & Compliance: Enforce CMDB governance policies, conduct regular audits, and ensure compliance with regulatory and organizational standards.
- Collaboration: Work closely with IT teams (Service Desk, Incident, Change, and Problem Management) to support configuration management activities and resolve data issues.
- Strong knowledge of ITIL framework, especially Configuration Management and Service Asset Management.
- Experience with CMDB tools (e.g., ServiceNow, BMC Remedy, etc.).
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