Service Engineer

you’ll be our: Service Engineer

you’ll be based at: IBC Knowledge Park, Bangalore

you’ll be Aligned with: Lead-Service Quality And Planning

you’ll be A member of: Service Quality & Planning

What will I be doing at Ather?

• Evaluate the influence of change request (CRs) and new product releases on current processes, conducting impact analysis 

• Examine parts/drawings/assemblies to determine service, repair, replacement and rework requirements and calculate precise man-hours needed for effective resource allocation

• Responsibility for accuracy and adequate content of BOMs including proper structure, quality requirements, linking of appropriate technical documentation in our SAP/DMS system.

• Preparation of BOMs for use in our service processes.

• Liaising with Sourcing, Engineering, and Spares departments to meet technical and business requirements.

• Detailed checking of output to ensure the highest possible accuracy and quality for smooth running in production.

• Maintenance of the labor master database to ensure all records conform to established standards and documentation.

• Proactively engage and support company initiatives designed to promote a culture of safe working, environmental protection and continual improvement.

• Ensuring electronic parts catalog complies with latest part revisions and accounting for redundancies.

• Aim for 100% Accuracy level of BOM with First time right.

• Sound knowledge of Electrical Systems of 2 W/4 W Auto Industry.

• Should have knowledge of warranty claims, Service Quality and repair process.

What kind of experience & skills do I need for this role?

• PC skills Google Office, Knowledge of Teamcenter, AutoCAD

• Knowledge of Engineering Bill of materials

• Ability to read and interpret technical and engineering drawings

• Organization skills

• Record keeping / change history Logging

• Understanding of computerized ERP System

• Initiative, pro-active with a positive attitude

• Ability to act independently

• Flexibility and ability to adapt to change

• Excellent Influencing and persuasion skills

Some attributes that you bring to this role?

• Strong background in electronic control systems is highly preferred.

• Familiarity with Serial Data communication protocols and/or Software Defined Vehicle architecture.

• Ability to work well independently and collaboratively with a team.

• Proven track record of tackling complex problems.

• Proficiency in reading and understanding electrical wiring diagrams and controller specifications.

• Bachelor degree in Information science/Electronics Technology, or an equivalent combination of education and experience.

What should I have graduated in?

Graduation : Electrical/Mechanical/Electronical Diploma holder/Engineer

Work Experience : 2~3 years in the Automobile/Automotive Industry