Service Desk

Dear Professionals,

Greetings from Tata Consultancy Services (TCS)!!!

Service Desk

Experience Range: 3-6 yrs

Walkin Drive- Bangalore

JD:

1. Should be customer centric and understand the Service Desk (SD) support function.
2. Candidate should be proficient in written and verbal English to provide the required IT services.
3. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
4. Ready to work support during weekend also as per monthly roster.
5. Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
6. Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
7. Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.

• Certification: Any relevant certification (Preferred).

Interested candidates please share your resumes to email: c.nayana@tcs.com with subject "Service Desk"

Contact No.

Email id:

Skillset:

Total IT exp:

Current organization details (Payroll company):

Current CTC:

Expected CTC:

Official Notice period:

Negotiated Notice Period:

If Serving Notice period then mention LWD :

Current location:

Thanks & Regards,

Nayana.Chinta