Service Desk – Lateral Hiring
Live Connections
5 - 10 years
Hyderabad
Posted: 08/01/2026
Job Description
Service Desk Lateral Hiring | Multiple Roles | Immediate Openings
Locations: Pune | Hyderabad | Bangalore
Mode: 100% Work From Office
Shifts: Flexible to work in rotational shifts
Open Positions:
Service Desk Process / Technical Trainer Pune
Service Desk Quality Analyst Hyderabad & Bangalore
Technical Team Leader (Service Desk) Hyderabad
Experience Required:
Trainer / QA: 47 years overall (Service Desk domain)
Team Leader: 58 years overall with team handling experience
Key Skills:
Service Desk / IT Support experience
ITSM / ITIL knowledge
O365, Outlook, Windows, Active Directory (as applicable)
Strong communication & stakeholder management
Role Highlights:
Training, quality auditing, or team leadership roles
Focus on service delivery, process adherence & improvement
Customer-centric, SLA-driven environment
Interested candidates can share resumes at:
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