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Service Desk Engineer

Cognizant

5 - 10 years

Chennai

Posted: 05/08/2025

Job Description

Service Desk - Chennai

As a Systems Engineer you will be responsible for providing technical support and managing incidents over phone email chat

within a hybrid remote work model. You will work in rotational shifts to ensure seamless operations and support for Windows and desktop environments. Your role will be crucial in maintaining service desk efficiency and enhancing user experience.

  • Service Desk experience supporting US customers over voice calls, emails
  • Excellent oral and written communication skills
  • Knowledge of Windows, MacOS, Networking, O365 etc

About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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