Service Delivery Ops Senior Analyst
Accenture
3 - 4 years
Hyderabad
Posted: 25/01/2025
Job Description
Designation: Service Delivery Ops Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Enables a superior brand experience , accelerates responsible growth and creates a secure environment Qualification: 3 - 4 years of relevant experience Education – Bachelors/Masters in any discipline/s. Must Have skills: Strong communications skills (including with approach senior level Executives and Managing Directors) Work with autonomy and proactivity Focus on details and self-driven Excellent time management and tasks prioritization Flexibility to work through different time zones when needed Proficient with PowerPoint presentation and MS Excel reporting Quick to adapt – able to accelerate learning curve for new assignments Good to have skills: Familiar to Agile principles, Certification in Agile Basics of Project Management, Certification in Project Management Exposure to MS Visio, MS Project, SharePoint In Web Content Management you will be using the software system that provides website authoring, collaboration, and administration tools designed to allow users with little knowledge of web programming languages or markup languages to create and manage website content with relative ease.
What are we looking for? •Program Management Office (PMO) •Project Management Office (PMO) Mobilization & Run Program Project Management •Qualification: 3 - 4 years of relevant experience Education – Bachelors/Masters in any discipline/s. Must Have skills: Strong communications skills (including with approach senior level Executives and Managing Directors) Work with autonomy and proactivity Focus on details and self-driven Excellent time management and tasks prioritization Flexibility to work through different time zones when needed Proficient with PowerPoint presentation and MS Excel reporting Quick to adapt – able to accelerate learning curve for new assignments Good to have skills: Familiar to Agile principles, Certification in Agile Basics of Project Management, Certification in Project Management Exposure to MS Visio, MS Project, SharePoint
Roles and Responsibilities: End to End Phase/Project Management: Should be able to lead large global projects from a project management, communication perspective. Bus Ops programs reporting, presentations development, scheduling meeting, organize meeting agenda, take meeting notes/minutes, follow-up on programs sponsors/PMOs, consolidate/track information, support on reporting and tracking process automation, keep files on Teams updated Provide inputs in setting up internal processes and standards with the objective of effective information management and building process efficiencies for the project Partners with teams in key internal processes and initiatives to achieve positive impact on project management and execution through project planning, understanding client requirements, adherence to timelines and maintaining desired quality standards. Act as a point of a contact for projects, initiatives and operations for an assigned area. Support project communications including team calls, agenda and materials to keep relevant stakeholders informed and engaged. Continually improve program/project productivity. Create consolidated project status reporting and review project status and identify issues. Manage relationships with stakeholder groups and work with key individuals. Able to manage and drive change for large scale programs Collaborate with geographic teams to meet the needs of strategic initiatives. Ensure the project stakeholders expectations are understood and managed. Ensure project members effectively manage dependencies and schedule Ensure compliance with deadlines. Ensure peer and/or quality reviews are completed for each deliverable and address findings with the team Manage relationships and coordinate work between different teams at different locations if applicable Interaction is with peers within Accenture before updating supervisors. Likely has exposure with clients and/or Accenture management. Requires low level of instruction on daily work tasks and detailed instructions on new assignments Individual contributor as a part of a team, with a focused scope of workAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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