Service Delivery Ops Senior Analyst
Accenture
5 - 10 years
Chennai
Posted: 3/27/2025
Job Description
Designation: Service Delivery Ops Senior Analyst
Qualifications:BCom/Master of Business Administration
Years of Experience:6 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management.
What are we looking for? Drive functional integration planning and execution production and quality deliverables. Identify potential impacts to both people and process affected in day-to-day business. This position holds the responsibility for leading and being an SME of the Financial Statement Spreading production team for a client of the organization. - Lead the team and provide subject matter expertise support for understanding spreading guidelines and utilizing the underlying financial statements to complete the spread - Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision. - Applying relevant accounting standards for fair and rigorous credit assessment - Undertaking ad-hoc reporting / analysis requirements - Analysis of financial statements including Income statement, Balance Sheet & cash flow of public & private companies for the credit appraisal process - Normalizing the financial statement for exceptional and non-recurring items to arrive at the true profitability figures - Calculating the Adjusted Net Worth, Recurring Cash Flows, Annual Debt Service, Contingent Liabilities, Custom Ratios and other financial metrics - Interface with the customer and act as point of contact for all the customers - Would be responsible to meet client SLAs i.e. quality and turn times all the time - Responsible for meeting the priorities defined to him / her - Ensure operation excellence.
Roles and Responsibilities: •- Minimum 6+ years of BPO experience in US accounting. - MBA Finance and Accounting - Flexible to shifts - Must have experience in Moody s Credit Lens and client customized templates - Experience/exposure of US accounting and GAAP - Should have team handling experience. - Good team player who is dynamic, result- oriented with strong work ethic - Should be very people centric and expect to be very good in people management skillsBCom,Master of Business Administration
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
About Company
Accenture is a global professional services company specializing in consulting, technology, and outsourcing services. Headquartered in Dublin, Ireland, Accenture provides a wide range of services in strategy, digital, technology, operations, and consulting. It helps organizations improve their performance and create sustainable value by leveraging technology and industry expertise. Accenture works across various sectors, including financial services, healthcare, telecommunications, energy, and more. Known for its deep focus on innovation, Accenture partners with leading technology companies to drive digital transformation and help clients navigate complex challenges in an increasingly digital world.
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