Service Delivery Operations Representati

Project Role : Service Delivery Operations Representati
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. You will play a crucial role in ensuring efficient and effective service delivery. Your typical day will involve overseeing work assignments, monitoring team performance, and ensuring service quality and cost targets are met. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assign and manage work assignments. - Drive people management activities for the delivery team. - Manage service delivery quality and cost. - Monitor team performance and provide feedback. - Ensure service quality and cost targets are met. - Collaborate with cross-functional teams to resolve issues and improve processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Red Hat OS Administration. - Strong understanding of Linux operating systems. - Experience with system administration tasks such as user management, file system management, and package management. - Knowledge of networking concepts and protocols. - Familiarity with shell scripting and automation tools. - Good To Have Skills: Experience with virtualization technologies such as VMware or KVM. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Red Hat OS Administration. - This position is based at our Kolkata office. - A 15 years full time education is required.