Service Delivery Manager

Cognizant

5 - 10 years

Hyderabad

Posted: 29/11/2024

Job Description

Key Words – Excellent comms skills, SQL and PLX experience

Experience: 12 Years overall at least 7 to 8 years in BA /DA role

Key Responsibilities:

  • To collect, interpret and analyze critical datasets
  • Strong analytical and data interpretation skills; detail-oriented, creative, persistent, and self-motivated.
  • Reporting custom formatted results to the relevant members of the business
  • Identifying and highlighting patterns and trends in data sets
  • Working alongside teams within the business or the management team to establish business needs
  • Defining new data collection and analysis processes
  • Designing statistical models, solutions and different types of frameworks

Required Skills:

  • Experience with product analytics tools, such as Google analytics, Google data studio
  • Good with SQL queries
  • App scripting knowledge to automate sheets and documents
  • App scripting knowledge to automate regular emails and respective contents
  • Analyze and solve complex cases using process knowledge
  • Excellent critical thinking skills
  • Excellent verbal and written communication skills

Good to Have Skills:

  • Good understanding of different programming languages Basic Understanding and in Data mining

About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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