Service Coordinator

We are looking for aService Coordinatorto join our growing team at ourDelhi office. If you are organized, proactive, and enjoy coordinating service operations and customer support, this role is for you.

• Coordinate daily service calls and engineer schedules
• Act as a point of contact between customers, service engineers, and internal teams
• Track service requests, complaints, and resolutions
• Maintain service records, reports, and documentation
• Ensure timely closure of service calls and high customer satisfaction
• Coordinate spare parts availability and service logistics

• Graduate / Diploma (Engineering, Science, Management, or relevant field)
• 12 years of experience in service coordination, after-sales, or customer support
• Good communication and coordination skills
• Comfortable with MS Excel, email communication, and service software/tools

• Experience in handling field service engineers
• Strong follow-up and multitasking ability
• Customer-centric approach
• Ability to work independently in a fast-paced environment

• Role:Service Coordinator
• Employment Type:Full-time
• Work Location:Delhi (Office-based)