Service Cloud Tech Lead

Must Have:

• 7+ years experience with LWC , Apex, Trigger, VisualForce and Force.com

• Experience of at least 2+ full-lifecycle SFDC implementations as individual contributor to team

• Strong expertise in at least two of the following the areas/modules: Service Cloud, Experience Cloud, Force.Com

• Deep dive in Salesforce.com capabilities and constraints of the system, adhere Salesforce Best Practices

• Extensive experience in technical and some functional aspects delivering Salesforce implementation and support projects

• Experience in implementing Enterprise Salesforce integration with (Soap/ REST API/ Web services/ Boomi)

• Experience desired in using data migration solutions (Apex Data Loader, DML)

• Must be up to date with features in latest releases in Salesforce platform and have hands-on experience on Lightning

• Good communication skills and Customer orientated

• Passionate, technical, Active contribute, self-starter, self-motivated, flexible, go-getter to resolve technical and some functional aspects, work with team

• Certifications -

• Salesforce Platform Developer I & II certification is a MUST.

• Salesforce Certified App Builder is MUST

• Salesforce Certified System Administrator is a MUST.

• Salesforce Service Cloud Consultant is a MUST

• Salesforce Lightning Component Framework Specialist (Trailhead Super Badge)

• Salesforce Lightning Experience Specialist (Trailhead Super Badge)

• Preferable to have Salesforce Architect Certificates

• BE/ BTECH/ MCA/ M TECH
  Nice to Have:

• Exact Targets/ Marketo/ Pardot Experience

• UI/ UX: JavaScript, jQuery, CSS, AJAX, MVC

• Experience in Agile based projects.
  Roles and Responsibilities:

• Active and effective individual contributor to project as technical and some functional aspects

• Work with team wrt solution/ approach and resolve technical queries/ challenges along with workarounds

• Coordination with stakeholders for requirements and design technical solution with workarounds

• Coordinate releases, product enhancements/ implementation, bug fixes

• Responsible for Design/ Approach, Implementation - Best Practices, Documentation, Escalations

Key Skills/ Keywords: 

• Service Cloud, Apex, Visualforce, Lightning, Integration, DML, Data Loader, Force.com, Triggers, Workflows, CSS, JavaScript, jQuery, SFDC