Service Bulletin Author
Capgemini
5 - 10 years
Bengaluru
Posted: 06/10/2025
Job Description
Job Description
We are seeking a skilled and detail-oriented SB Author to join our Aerospace Technical Publications team. The successful candidate will be responsible for independently authoring and revising Standard (STD) Service Bulletins (SB) for Airbus aircraft programs, specifically in the Airframe (ATA 50–57) and Hydro Mechanical & Cargo systems (ATA 11, 12, 21, 25, 26, 28, 29, 32, 33, 7X) domains. This role spans across Airbus platforms including WB, SA, LR, MB, and XWB, and requires strong technical analysis and documentation skills.Key ResponsibilitiesAuthor and revise/legacy Service Bulletins as per SBO requirements.Perform configuration analysis to identify pre- and post-mod drawings (RSE/UPG process).Apply Airbus documentation standards: S1000D, iSpec2200, ASD-STE100.Conduct technical analysis of criteria and related data sources.Study aircraft zones and access to define work locations.Author SBs using tools such as:SAMM DACASTAKSYGIDOCAGYPSYAirn@vZAMIZPASS SSCIAPSWork with SAP PCS for configuration and data management.Handle cold working SBs and related procedures.Follow authoring sequences as per the Quality Plan.Estimate timelines and commit realistically to project schedules.Communicate actively with customers to resolve queries.Perform mock-up and authoring using Arbortext or Epic Editor.Maintain quality (RFT) and KPIs for assigned tasks.Ensure on-time delivery (OTD) and manage workload effectively.Follow workflow processes including INC, DCR, and quality checks.Conduct root cause analysis using 5 Why and 8D methods (NCR handling).
Primary Skill
sStrong experience in authoring STD SBs for Airbus programs: WB, SA, LR, MB, XWB.Proficiency in Airframe and Hydro Mech & Cargo ATA chapters.Hands-on expertise with Airbus authoring and configuration tools.Deep understanding of engineering drawings and aircraft systems.Secondary SkillsFamiliarity with documentation standards:ATA100iSpec2200S1000DASD-STE100Strong attention to detail and quality assurance.Ability to work independently and meet deadlines.Good communication and collaboration skills.Preferred
Qualifications
B.E / B.Tech in Aeronautical EngineeringB.E / B.Tech in Mechanical Engineering with aerospace industry exposureAME with airline and SB authoring experienceLooking for 4 -9Yrs grade for Bangalore location
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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