Server and Storage Engineer L3

JOB DESCRIPTION

Cond Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month.

The company is headquartered in London and New York, and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the UK and the USA, with local license partners across the globe

This role will be part of the Server and Storage team which is responsible for effective and efficient delivery of all server and storage systems required to support the business and services across the enterprise.

This individual will have solid technical infrastructure experience, strong communication skills and strong documentation skills.

As part of the Server and Storage team, the Engineer will work with Technology colleagues, suppliers/vendors, and internal customers to ensure high quality solutions move into production and are managed effectively on an ongoing basis, delivering business value.

KEY RESPONSIBILITIES AND REQUIREMENTS

• Should have strong experience in Windows Server Administration.
• Installing, designing, implementing, deploying, upgrading, and administering Windows Server 2016/19/22/25
• OS Upgrades
• Experience of Linux installation, configuration and troubleshooting
• Should have good experience of automation PowerShell scripting
• Experience with automation tools such as Ansible and terraform, using github as repository
• Experience of implementing,managing and supporting Nutanix environments
• Experience of supporting storage environments, ideally experience with Nutanix or other enterprise storage such as EMC, NetApp etc
• Experience of managing backup and recovery tools, such as Veeam, Hycu and Netbackup
• Experience of patch management and software deployment tools
• Experience of managing hardware remotely using iLO
• Monitoring tools such as Solarwinds, Datadog, splunk
• Ability to document and diagram a multitude architecture and IT processes using Google Docs or similar cloud tools such as confluence, draw.io
• Capable of handling the Severity 1 & 2 Incident and provide RCA information
• Excellent troubleshooting skills on Windows, Nutanix and storage infrastructure and provide permanent fix
• Knowledge in server hardening and policy compliance management
• Strong working knowledge of ITIL Incident, Problem and Change Management.
• The candidate must be a creative thinker who can investigate multiple paths in the hunt for root cause of an urgent issue, lead support of business-critical outages, clear the path to resolution, and own the steps for prevention

ESSENTIAL SKILLS & REQUIREMENTS

• 8-10 years' experience of Windows Server Administration, Troubleshooting
• Must have hands-on experience supporting clients who have an AWS at least 2-3 years.
• Must have experience of working in a Remote Infrastructure Management Company / Team at the level of L2/L3
• Must have experience in working in an ITIL Ticket based Incident management environment.
• Bachelor's degree in Computer Science, Engineering or related technical degree
• Must possess good time management, problem solving skills and communication skills.
• Nice to have certification in Nutanix and AWS
• Microsoft Certifications MCSE, etc, and Windows Server Based Application Certifications required.
• Must excel working in team environment

Mandate Skills

• AWS
• Terraform
• Nutanix