About the role :

Must have experience in handling Schengen Visa and UK VISA processing.
Receive and review visa applications, ensuring all necessary documents are included and completed accurately.
Verify the authenticity and validity of supporting documents and information provided by the Customers.
Maintain an organized system for tracking and managing visa documentation.
Prepare and submit visa applications to the appropriate embassy or consulate.
Keep updated records of visa application statuses and communicate with customers regarding any additional requirements or changes in the application process.
Serve as a point of contact for Customers, providing them with clear and accurate information about the visa application process, requirements, fees, and processing times.
Respond to Customers inquiries promptly and professionally, maintaining excellent customer service.
Address any issues or challenges that arise during the visa application process, such as missing documents, discrepancies, or delays.
Conduct regular quality checks to ensure accuracy and completeness of visa documentation.
Review visa applications thoroughly, identifying any errors or inconsistencies and rectifying them before submission.

Senior Visa Executive