Senior Vendor Ops Associate, ARIPL
Amazon
5 - 10 years
Bengaluru
Posted: 3/21/2025
Job Description
Vendor Operations team is designed to guide and assist customers/vendors to ensure seamless experience while working with Amazon systems.
As a part of this team, the primary role will be providing all reasonable support to customer/vendors in improving their capabilities to ensure that they are able execute their business in the most optimum way.
The role will comprise of assisting the customer /vendor to get well versed with various Amazon tools and provide on ground support to assess inputs like PO management, shipment etc.
These tasks include, but are not limited to, assisting in training on populating/procuring catalog content, face to face interacting/coordinating with the vendors/manufacturers/customers, identifying and correcting errors, maintaining records of work received and work performed etc.
In addition to being a support associate grooming customers/vendor’s to become self
- sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc.
I.
Skills
a.
Strong written and spoken communication skills
b.
Good working knowledge of MS Office Suite
II.
Ability to
a.
Multi task in a fast paced environment
b.
Operate in the system with speed and accuracy necessary to meet Amazon standards
c.
Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders
III.
Demonstrate
a.
Passion for Business Development
b.
Strong interpersonal skills
c.
Excellent listening skills
d.
Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
IV.
Critical Qualities / Characteristics
a.
Pace of implementation and consistency in performance
b.
Willingness to take initiatives and additional responsibilities
c.
Willingness to travel
d.
Commitment and completion factor
e.
Peer respect
- establish and maintain cooperative working relationships
f.
Creative and analytical problem solvers with a passion for operational excellence
g.
Identify areas of possible process improvements
V.
Operations
a.
Meet and interact with Local vendors on Day
- to
- Day basis in initial process setup.
b.
Flag possible escalation, dive deep to recommend and implement corrective actions
c.
Flag any updates received from stakeholders on process to Team Lead/Manager
d.
Be part of client calls to raise challenges, lead, and document conference discussions
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Preferable worked in vendor facing procurement or supply logistics roles
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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