Senior UX Designer
Wipro
5 - 10 years
Bengaluru
Posted: 2/10/2025
Job Description
Role Purpose
The purpose of this role is to conduct user research, interviews and surveys, and use the information to create sitemaps, customer journey maps, wireframes, and prototypes of a product/ application by applying design thinking principles
Do
- Understand the business/ market need and create a prototype of a product/ application
- Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Deploy different research methods like surveys, market analysis, qualitative research, webex sessions, interviews etc to get inputs on the overall product/ application design flow
- Create strategic design and user-experience decisions related to core, and new, functions and features
- Apply design thinking approach to create a wireframe as per expected application design
- Work closely with business analysts and project manager to understand customer’s expectations and requirements
- Create an interaction design of the product/ application and review it with the customers
- Identify the current limitations clients and users are facing and refine the prototype accordingly
- Continuously take feedback from the customer to finalize the design to create the user interface
- Create and conduct mock-ups for the development of the product
- Support user interface design in developing the static design of the prototype shared to ensure the client needs are met
- Take a user-centered design approach and rapidly test and iterate the designs
Stakeholder Interaction
| Stakeholder Type | Stakeholder Identification | Purpose of Interaction |
| Internal | Business Analysts | Sharing of business/ customer requirements |
| UI Designer | Design the prototype/ blue print created by the UX designer | |
| UI Development and Testing Team
| Ensure that the development is happening as per the blueprint | |
| Product Manager | For Regular Updates and reporting | |
| External | Clients | Client engagement, reviews etc |
| End User | To conduct qualitative and quantitative research |
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology – Knowledge of current and upcoming technology in UX Design space to build efficiencies and effectiveness in own function/ Client organization – Expert
- Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
- Design Thinking – Ability to ideate, prototype and test to learn more about the end-user, refine point of view and find a solution for the user’s real problem - Master
- Technical knowledge – knowledge of research design and standards both qualitative and quantitative - Expert
| Competency Levels | |
| Foundation | Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. |
| Competent | Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. |
| Expert | Applies the competency in all situations and is serves as a guide to others as well. |
| Master | Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. |
- Behavioral Competencies
- Creativity and innovation
- Formulation &Prioritization
- Client centricity
- Execution Excellence
- Passion for Results
- Confidence
- Business Acumen
Deliver
| No. | Performance Parameter | Measure |
| 1. | Create a product prototype for a customer | Timeliness, accuracy, CSAT, zero customer escalation, innovation %, task success rate |
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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