Senior UI/UX Designer - Global Margins Technology

Who we look for

We are going through a very exciting phase of transformation in Margin and Collateral, OTC derivatives, Payments and Cash Management domains in Markets Technology uplifting our technology offering for our business as we aim to be the most competitive product offering on the street. In this role you will be required to participate in the complete spectrum of SDLC, closely working with business users, engineers, QA and support teams to create a technology product user experience to rival top products on the street.

As part of our global technology team, you will be working with a group of passionate product owners and engineers who work on building simple and effective solutions to solve complex business problems.

This role is for someone who is a strong analyst with good organizational skills and enjoys solving complex business and process challenges; has experience in building robust and high-quality solutions, has excellent communication skills and can manage multiple priorities simultaneously.

We have reimagined how to provide technology and services in our domain by aligning our team vision with our team culture. We encourage our people to create, explore, and adventure.

By continually reinvesting in the dreamers, makers, and doers, we empower each other to become the industry disruptors. 

We are breaking the banking mold. Our culture thrives off our subject matter experts and diversity of thought.

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis, User experience design and programming activities.

Responsibilities 

• Lead meetings with users, clients, product sponsors and technology to understand project requirements
• Plan and perform UX research, define IA, user journeys, and create personas
• Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches and solutions
• Perform relevant testing to validate and inform design decisions
• Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
• Apply a positive and constructive attitude to all feedback
• Use and contribute to the approved design system
• Contribute to design standards and best practices
• Perform detailed handover to development teams, ensuring they have all they need to implement the designs
• Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
• Keep up to date with the latest UX practices, innovations and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Help to train, support and develop junior team members
• Confidently challenge substandard work by other team members, and provide coaching and guidance to resolve
• Contribute to the wider UX community of practice
• Identify and articulate design and technical conflicts between colleagues and/or local stakeholders, and help to resolve these.
• Promote the value of UX within the wider organization
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications: