Senior Transition Manager

The incumbent will be responsible for leading Transitions anywhere from across the EXL global footprint. The candidate should have an in depth knowledge of Transitions.

The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, he/she will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation.

The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. They are expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business.

The primary external interactions of the incumbent will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes

Technical Skills

Analytical skills

Problem solving skills

BPO industry knowledge, including understanding of enabling functions (technology, pricing) and operating environment

Domain knowledge in specific vertical (F&A Transition experience)

Experience in designing solutions and implementation

Soft Skills

Excellent Communication skills ability to engage with clients as well as internal stakeholders and convince them about the proposed idea, solution

Self-starter there are no rigid boundaries in terms of the level of innovation that can be brought, and the incumbent will have to have the ability to be self-motivated to pursue and explore different avenues to come up with the optimum solution

Open to work in rotational shifts

Job Location - Noida/Bangalore/Kochi