Senior Tele Sales Consultant

Company Description

Ionix Filters, India's No. 1 water filtration system, is a brand owned by Perfect Sales India. Dedicated to delivering advanced water filtration solutions, Ionix ensures clean, safe, and healthy water for daily use. The company offers a wide range of products, including whole house water filtration systems, RO water purifiers, inline filters for appliances, shower and faucet filters, and related accessories. Ionix Filters is committed to improving lives by providing superior water quality to diverse consumer needs.

• Speak with customers over phone calls to understand water problems such as hard water, sediment, scaling, odor, pressure issues, etc.
• Recommend appropriate Ionix filtration products based on customer needs and usage.
• Build trust and brand rapport with customers through clear product explanation and solution-based selling.
• Ensure accurate and timely updates in CRM for all calls, leads, and follow-ups.
• Perform regular follow-ups to convert leads into successful sales.
• Coordinate with internal teams for order confirmation, dispatch, and customer updates.
• Maintain professionalism, product accuracy, and customer satisfaction at all times.

• 23 years of B2C Tele Sales experience (consumer products preferred).
• Strong ability to identify customer needs and convert inquiries into sales.
• Understanding of sales process, objection handling, and closing techniques .
• Comfortable speaking and understanding Hindi and English (basic English speaking is mandatory).
• Working knowledge of Excel (basic entries, tracking) and internet browsing .
• Ability to learn technical product details related to water filtration systems.

• Complete product training will be provided on Ionix filtration solutions.
• Training on sales scripts, customer need analysis, and CRM usage .
• Continuous support to improve conversion rates and product knowledge.

• Patient and empathetic listener.
• Solution-oriented sales mindset.
• Disciplined with follow-ups and CRM hygiene.
• Passionate about customer satisfaction and long-term relationships.

• Fast-growing water treatment brand with pan-India presence.
• Structured sales process and clear product catalogue.
• Opportunity to grow into senior sales or team lead roles.
• Stable long-term role with performance-based growth.