Senior Technology Operations

Walmart

5 - 10 years

Bengaluru

Posted: 3/19/2025

Job Description

Position Summary...

What you'll do...

About Team:

International Technology team enables our stores and eCommerce operations across the world. The platforms that we build are used in most of the markets where Walmart has its presence (outside US). Intl Post Purchase team focuses on building customer platforms and interfaces which enables customers buy on our eComm platform generating revenue for our retail business

We're looking for senior program manager with a breadth of skills who can create and execute a plan for new strategic initiatives as well as driving the global technology platforms across Global Tech. You should be able to drive high level design, solutioning & delivery of program with our next generation platforms keeping scalability, robustness and security aspects in focus. The platforms we build will be used by customers & sellers across multiple countries with each of them being a multi billion dollar business for Walmart. You will be challenged with unparalleled complex business problems that spans across multiple countries, large number of users and data. We leverage cutting-edge technologies such as big data, machine learning, AI, real-time analytics, and high-volume, low-latency, high-availability services to achieve these goals.

What You’ll Do:

As a part of the Post Purchase Program Management team you will impact the shopping of our customers to build solutions that will enable a seamless, highly scalable omni-channel experience for a multi-billion dollar enterprise. You impact the international business directly in driving technology strategies to enable the customers with the best user experience to onboard to Walmart eComm platforms. You may have to travel to the United States and other international locations, working closely with Business Stakeholders, World Class Product Teams, and fellow globally based engineering teams, bridging the gap between business and technology worlds.

  • Promote and support company policies, procedures, mission, values, and standards of ethics and integrity

  • Understand architectural paradigms, design patterns and software assets

  • Understand and track technical issues and find solutions for program problems as they arise

  • Use organization skills to manage multiple facets of a large-scale project and track progress for several programs at once

  • Manage and communicate with multiple stakeholders (internal and external)

  • Drive complex strategic initiatives with high visibility, critical timelines and multiple teams

  • Foresee risks and adopt relevant risk mitigation strategies

  • Drive complex strategic initiatives with high visibility, critical timelines and multiple teams

  • Build relationships with internal/external stakeholders

  • Develop, drive and implement Program / Project Management practices

What you'll bring:

  • An Engineering Degree - B.E/B.Tech/MS in any stream

  • 7+ years of Technical Program Management experience in a related industry.

  • 10+ years of relevant work experience in software applications environment

  • Experience building processes, project management, and complex program schedules.

  • Strong project management & cross-group collaboration skills

  • Prior experience with implementing and driving initiatives using agile methodologies

  • Solid understanding of the current web technologies and general ability to ramp up and go deep in based on need. Exposure to retail technology would be preferred.

  • Think creatively and critically about architecture, and capabilities with innate curiosity and ability to self-start in an ambiguous and rapidly changing environment

  • Good problem-solving skills and ability to think strategically.

  • Knowledge of large-scale technical program management in product organization.

  • Knowledge of Jira, Confluence, and project management tools, etc.

  • Technical expertise on ecommerce platforms is a plus

  • Interact with key Business Stakeholders, Engineering/Product Leaders, and Executive sponsors.

  • Expert in understanding and driving complex solutions involving multiple stakeholders/teams to achieve a desired outcome in stipulated time.

  • Develop, and implement processes and practices to meet business needs.

  • Lead the end to end lifecycle of IDC projects and cross functional programs from inception to completion of rollouts.

  • Drive quintessential agile practices in day today routine of squads.

  • Coach the squad members about the ways of working – Scrum, Scaled Agile or any adopted ways of working methodology

  • Create excellent executive reports and do exec communications

  • Use written communication skills to deliver regular program reports and verbal communication to effectively talk to team members and monitor program progress

  • Work on many tasks at once, which makes multitasking skills a must-have

  • Since Technical program managers work with strict deadlines, time management is an essential component of this job

  • Technical program managers use problem-solving skills to isolate and solve problems with programs to keep progress on track

About Walmart Global Tech

From entry-level to executive positions, Walmart provides limitless opportunities for growth, and career development. Walmart started small, with a single discount store and the simple philosophy of selling more for less. Today, we are a growing technology-enabled company founded on the same values as our first store. We establish clear expectations, empower associates to manage their work, and hold ourselves and one another to a high standard. Walmart's scale enables us to have an. No other company has the reach of Walmart, with 2.3 million associates worldwide and over 230 million weekly customers. Walmart is reshaping retail by investing in an expanding workforce. While technology is at the heart of our digital transformation, people are the reason we succeed and the force behind our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.

Flexible, Hybrid Work

We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area. Option 2: 5 years' experience in project management, program management, program operations, or related area. As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Building Infrastructure Technology, Building technology platforms, Change Management, Human Resources, Investigations, Managing challenging workforce issues, Product Management, Remedy System, Vendor Management

Primary Location...

Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India

About Company

Walmart is a multinational retail corporation and one of the world's largest companies by revenue. Headquartered in Bentonville, Arkansas, it operates a chain of hypermarkets, discount department stores, and grocery stores. Known for its "everyday low prices" strategy, Walmart serves millions of customers globally through its physical stores and e-commerce platforms. The company is a leader in retail innovation, supply chain management, and sustainability initiatives, offering a wide range of products including groceries, electronics, apparel, and more.

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