Senior Technical Program Mgr

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

This mission of the Search, SEO and Product Knowledge team is to empower eBay buyers and sellers to connect through simple, engaging, and efficient shopping experiences on and off our marketplace, powered by intelligent computing at scale. Within it, the technical program management group leads high-profile, complex, company-wide programs from start to finish, working closely with senior leaders and multi-disciplinary teams across different departments and regions.

As a Senior Technical Program Manager, you’ll not only get to manage one of these critical programs, but you’ll also help establish standard processes for program management and play a key role in shaping important business strategies and decisions. You will join a fast-paced distributed team of technical program managers acting as the central conduit for all execution and operations of the organization. Every day you’ll get to work with product managers, engineers, applied researchers, and scientists to bring products and experiences our customers love to life. You’ll also work cross-functionally across partner teams, like UX design, data analytics, finance, GCX, and even our People team. 

If the breadth and visibility of this role excites you, we’d love for you to join us!

What you will accomplish

• Drive Program Success: Own and deliver critical, high-impact programs from strategic inception to successful implementation

• Align Product and Engineering: Partner with product and engineering teams to translate roadmaps into actionable plans, setting shared goals and achievements aligned with business priorities

• Lead High-Performing Teams: Coordinate and lead cross-functional teams, fostering accountability, clear communication, and efficient resource allocation

• Proactive Risk Mitigation: Identify and resolve potential program risks, challenges, and dependencies early, ensuring smooth execution

• Optimize Global Processes: Design, document, and enhance efficient execution processes across geographically distributed teams and partners

• Deliver Data-Driven Insights: Develop and report on key program performance metrics, providing actionable insights to senior leadership

• Elevate Program Management Standards: Champion and implement standard processes in program and project management, driving organizational improvement

• Foster Cross-Functional Collaboration: Partner with senior partners across Finance, HR, Operations, and Technology to ensure alignment and drive program execution

What you will bring

• Proven Program Leadership: 6+ years managing complex, high-impact programs in global organizations, driving significant business transformation

• Strategic Execution: Expertise in aligning program execution with annual strategic planning, resource capacity modeling, and financial budgets to unlock product roadmaps

• Cross-Functional Expertise: Demonstrated success collaborating with multi-disciplinary partners (Product, Engineering, Science, Design, Analytics, Finance) in a product environment

• Accountability & Drive: Capacity to hold program/project leads accountable, regardless of seniority, and drive independent initiative in ambiguous situations.

• Collaborative Teammate: Proven ability to thrive in highly integrated teams, composed of both technical and non-technical members

• Prioritization & Efficiency: Exceptional ability to manage competing priorities without compromising efficiency or visibility

• Ownership & Detail-Oriented: A strong ownership mentality, ensuring meticulous attention to detail and proactive program execution

• Superior Communication: Strong verbal and written communication skills, including presentations, specifications, status reports, and management reporting

• Strategic Problem Solver: Exceptional problem-solving skills, with the ability to anticipate challenges and drive proactive solutions within time constraints

(Preferred) Tech/eCommerce Experience: Experience in a tech or eCommerce company

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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